TravelWithTOW is operated by Together On Wheels LLC, Florida, United States.
This Privacy Policy explains how TravelWithTOW collects, uses, stores and shares information when you use our website, applications, community features, maps, campground directory, rewards system or related services.
1. Information We Collect #
Account Information
We may collect:
- • name;
- • email address;
- • authentication information;
- • language preference;
- • account creation date;
- • profile information.
Passwords must not be stored in readable form.
RV Profile Information
You may voluntarily provide:
- • RV type;
- • RV length;
- • electrical service;
- • tow vehicle;
- • adults;
- • children;
- • pets.
Community Contributions
We may collect:
- • reviews;
- • ratings;
- • photographs;
- • campground updates;
- • amenity confirmations;
- • prices;
- • corrections;
- • new place suggestions;
- • questions and answers;
- • visit dates.
Some of this information may be publicly displayed.
Rewards and Reputation
We may store:
- • TOW Points;
- • level;
- • badges;
- • achievements;
- • Trust Score;
- • contribution history;
- • moderation outcomes.
Business Claims
We may collect:
- • full name;
- • business role;
- • business email;
- • phone;
- • website;
- • verification information;
- • documents or notes supporting authorization.
Location Information
TravelWithTOW may use:
- • approximate location;
- • IP-derived location;
- • precise device location when permission is granted.
This may support nearby search, maps, services and trip planning.
Device and Usage Information
We may collect:
- • IP address;
- • browser;
- • device type;
- • operating system;
- • pages viewed;
- • feature usage;
- • timestamps;
- • errors and diagnostics.
Photographs and Metadata
Uploaded photographs may contain metadata such as:
- • capture date;
- • device information;
- • location information.
Users should avoid uploading information they do not want processed.
2. How We Use Information #
We may use information to:
- • manage accounts;
- • operate TravelWithTOW;
- • provide maps and campground search;
- • personalize results;
- • manage RV profiles;
- • display contributions;
- • calculate TOW Points and Trust Score;
- • moderate content;
- • verify claims;
- • prevent fraud;
- • provide support;
- • improve TravelWithTOW;
- • comply with legal obligations.
3. Public Information #
Public information may include:
- • display name;
- • reviews;
- • ratings;
- • photos;
- • badges;
- • level;
- • achievements;
- • campground reports;
- • community contributions.
Private account information is not intentionally displayed publicly.
4. Sharing Information #
We do not sell personal information to advertisers.
We may share information with service providers necessary for:
- • hosting;
- • databases;
- • authentication;
- • storage;
- • analytics;
- • email;
- • security;
- • maps;
- • future payment systems.
TravelWithTOW currently uses services including Supabase for backend infrastructure.
Information may also be disclosed when required by law, to investigate fraud or abuse, protect users, or as part of a future business transaction.
5. Third-Party Services #
TravelWithTOW may link to external services.
Their privacy practices are controlled by their own policies.
6. Security #
We use reasonable technical and organizational safeguards.
No internet-connected system can guarantee absolute security.
7. Data Retention #
We retain information for as long as reasonably necessary to:
- • operate accounts;
- • provide services;
- • preserve community integrity;
- • prevent fraud;
- • satisfy legal obligations;
- • resolve disputes.
8. Account Deletion #
Users may request deletion of their TravelWithTOW account.
Personal information may be deleted or anonymized.
Some community contributions may remain anonymized when reasonably necessary to preserve community or historical integrity, subject to applicable law.
9. Privacy Rights and Choices #
Depending on applicable law, users may request:
- • access;
- • correction;
- • deletion;
- • information about processing;
- • withdrawal of certain consent;
- • location permission changes;
- • marketing opt-out.
Requests may be sent to:
10. Location Permissions #
Precise location will be requested only when a feature reasonably requires it.
Users may deny or revoke location permissions.
11. Cookies and Similar Technologies #
TravelWithTOW may use cookies for:
- • authentication;
- • sessions;
- • security;
- • preferences;
- • language;
- • analytics.
Advertising or optional tracking technologies introduced later may require updated disclosures and consent controls.
12. Business Claims #
Claim information may be used to:
- • verify authorization;
- • contact businesses;
- • compare information with public sources;
- • approve or reject claims;
- • prevent fraud.
13. Community Moderation #
We may process activity and contributions for:
- • moderation;
- • spam prevention;
- • reputation calculations;
- • abuse investigations.
14. Children #
TravelWithTOW accounts are intended for persons age 18 or older.
We do not knowingly request children to create accounts or submit personal information.
15. International Users #
TravelWithTOW is initially designed for RV travel in the United States.
Information may be processed in the United States or other jurisdictions where service providers operate.
16. Changes #
This Privacy Policy may change as TravelWithTOW evolves.
Material changes may require notice or renewed acceptance.
17. Contact #
Together On Wheels LLC
TravelWithTOW
Florida, United States
Email: support@travelwithtow.com